# How do I set up the APN?

The Simbase SIM cards can work with any device that is not locked to a carrier. You need to set the APN in the device settings to establish a data connection. The APN allows your device to set up a secure connection between the mobile network and the internet. Our default APN is simbase, which has its internet breakout in the US.

Should you require a private APN, or an APN that offers a local breakout, please contact our Sales team via <sales@simbase.com> for further details.<br>

Start with your device powered off. Then insert the Simbase SIM into your device and power your device on. Now you can configure your device.<br>

There are multiple ways to set up the APN:

1. Setting up via settings
2. Setting up via SMS
3. Setting up using AT commands

{% tabs %}
{% tab title="General" %}
Within the network settings of the device find Access Point Name (APN) settings and select the following:

APN: **simbase**

APN username: (leave empty)

APN password: (leave empty)

IP Address: **Dynamic (using DHCP)**

Data Roaming: **Enabled**
{% endtab %}

{% tab title="iPhone" %}
Go to '**Settings**' > '**Cellular**' > '**Cellular Data Options**'.

Enable '**Data roaming**' and go back to '**Cellular**'.

Click '**Cellular Data Network**'.

Enter **simbase** in both APN fields.

After, your APN is set up.

Keep in mind, after updating your iOS, you might need to re-configure these settings.

{% @arcade/embed flowId="TLk3EXM4fH3RsSwsV2pC" url="<https://app.arcade.software/share/TLk3EXM4fH3RsSwsV2pC>" %}
{% endtab %}

{% tab title="Android" %}
To ensure our SIM cards work in all scenarios, you’ll need to create an APN profile on your device. Please follow the instructions below:

1. Go to '**Settings'** -> '**Connections**' -> '**Mobile networks**'.
2. Click on '**Data roaming**' to enable it.
3. Click '**Access Point Names**' -> '**Add**' or ‘**+**’ and enter the detail below:
   * Name: **Simbase profile 1**
   * APN: **simbase**
   * Leave the rest to default and hit '**Save**'.

Due to the wide range of Android devices and versions available, the steps may vary slightly, but should remain largely consistent.&#x20;
{% endtab %}

{% tab title="AT commands" %}
Some devices allow using AT commands to set up APN.

In order to understand how that can be achieved, please refer to your device manual.

The following commands need to be sent to the device:

**AT+CGDCONT=1,"IP","simbase"**

**OK**

Please consult the manual of your hardware
{% endtab %}

{% tab title="SMS" %}
Some devices (GPS trackers) require the APN to be set via an SMS. Please consult the documentation of your device for the exact command.

APN: **simbase**

APN username: (leave empty)

APN password: (leave empty)

IP Address: **Dynamic (using DHCP)**

Data Roaming: **Enabled**
{% endtab %}
{% endtabs %}

{% columns %}
{% column %}
**Black/Green/Red Profile SIMs (89103\*\*)**

<details>

<summary><strong>Without a fixed IP</strong></summary>

Pick the APN that matches what you need:

* **Standard (recommended):** `simbase` — automatically breaks out based on the country where the device is deployed. Use this unless you have a specific reason not to.
* **Force US breakout:** `simbase.us` — pins the breakout to the United States.
* **Force EU breakout:** `simbase.eu` — pins the breakout to Europe.

Use a forced breakout when you want traffic to exit in a specific region — for example, to reduce latency to a server in that region, or for data-residency reasons.

</details>

<details>

<summary><strong>With a fixed IP</strong></summary>

When you assign a fixed (public) IP to a Black SIM, you choose the breakout location during assignment in the dashboard, then set the device APN to match:

* **US breakout:** `fixedip.us`
* **EU breakout:** `fixedip.eu`

</details>

{% endcolumn %}

{% column %}
**Blue/Yellow/Cyan Profile SIMs (89445\*\*)**

<details>

<summary><strong>Without a fixed IP</strong></summary>

* **Standard APN(recommended):** `simbase` — use this in almost all cases.
* **Alternative gateway:** `mobiledata` — use only if the device works on `simbase` for general traffic but consistently can't reach a specific destination server. Try `simbase` first. Not for use with a fixed IP.

</details>

<details>

<summary><strong>With a fixed IP</strong></summary>

`fixedip.m2m` — required when a fixed (public) IP is assigned to the SIM.

</details>
{% endcolumn %}
{% endcolumns %}

### MCC/MNC Lookup

If your device requires you to enter MCC/MNC values manually, use the button below. Select your SIM profile and the deployment country.

<a href="https://static.simbase.com/public/mcc-mnc.html" class="button primary" data-icon="sim-card">MCC/MNC Lookup</a>

Read more about APN's [here](broken://pages/dBMFqhGEwGQGmVL2VgLW).


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