# Simbase Help Center

## Simbase Help Center

- [Welcome to the Simbase Help Center](https://support.simbase.com/welcome-to-the-simbase-help-center.md): Guiding Your Journey: Navigating Simbase with Ease
- [FAQ](https://support.simbase.com/faq.md): Got Questions? Discover the Answers to Your Most Frequently Asked Questions Here.
- [Getting Started](https://support.simbase.com/getting-started.md)
- [How do I create an account?](https://support.simbase.com/getting-started/how-do-i-create-an-account.md): Discover our SIM management platform
- [How do I register a SIM?](https://support.simbase.com/getting-started/how-do-i-register-a-sim.md)
- [How do I set up the APN?](https://support.simbase.com/getting-started/how-do-i-set-up-the-apn.md): An APN (Access Point Name) is a configuration setting on a mobile device that tells the device how to connect to a cellular network.
- [How do I set up billing?](https://support.simbase.com/getting-started/how-do-i-set-up-billing.md)
- [SIM Profiles Overview](https://support.simbase.com/getting-started/sim-profiles-overview.md)
- [Fundamentals](https://support.simbase.com/fundamentals.md)
- [SIM cards](https://support.simbase.com/fundamentals/sim-cards.md)
- [IP Addresses](https://support.simbase.com/fundamentals/ip-addresses.md): IP addresses describe the whereabouts of anything in a computer network. It can be complex, but with the right metaphor it is quite easy to get a basic understanding.
- [Private vs Public IP address](https://support.simbase.com/fundamentals/ip-addresses/private-vs-public-ip-address.md)
- [Network Address Translation (NAT)](https://support.simbase.com/fundamentals/ip-addresses/network-address-translation-nat.md)
- [APN](https://support.simbase.com/fundamentals/apn.md)
- [Cell ID](https://support.simbase.com/fundamentals/cell-id.md)
- [Data Roaming](https://support.simbase.com/fundamentals/data-roaming.md)
- [VPN](https://support.simbase.com/fundamentals/vpn.md)
- [OpenVPN](https://support.simbase.com/fundamentals/vpn/openvpn.md)
- [IPSec](https://support.simbase.com/fundamentals/vpn/ipsec.md)
- [Radio Access technology](https://support.simbase.com/fundamentals/radio-access-technology.md)
- [Multi-IMSi vs eUICC](https://support.simbase.com/fundamentals/multi-imsi-vs-euicc.md)
- [eSIM](https://support.simbase.com/fundamentals/esim.md)
- [Understanding QCI](https://support.simbase.com/fundamentals/understanding-qci.md)
- [Platform](https://support.simbase.com/platform.md)
- [SIM state](https://support.simbase.com/platform/sim-state.md)
- [Coverage](https://support.simbase.com/platform/coverage.md)
- [Throttling](https://support.simbase.com/platform/throttling.md)
- [Theft Protection](https://support.simbase.com/platform/theft-protection.md)
- [Public Ips ](https://support.simbase.com/platform/public-ips.md): Easily deploy a public IP to your SIM card, directly from the Simbase dashboard.
- [Tags](https://support.simbase.com/platform/tags.md)
- [SMS](https://support.simbase.com/platform/sms.md): SMS settings for IoT applications
- [Auto-Disable function](https://support.simbase.com/platform/auto-disable-function.md)
- [Diagnostics](https://support.simbase.com/platform/diagnostics.md)
- [Usage Limits](https://support.simbase.com/platform/usage-limits.md): Usage Limits let you cap mobile Data and SMS usage per SIM. When a SIM reaches the set limit, the SIM is automatically disabled and a notification email is sent.
- [Account Security](https://support.simbase.com/account-security.md)
- [Multi Factor Authentication (MFA)](https://support.simbase.com/account-security/multi-factor-authentication-mfa.md)
- [Enable passkey](https://support.simbase.com/account-security/enable-passkey.md)
- [Billing](https://support.simbase.com/billing.md)
- [Billable Items](https://support.simbase.com/billing/billable-items.md)
- [Data Usage](https://support.simbase.com/billing/data-usage.md): Pay as you go data usage
- [Payment Methods](https://support.simbase.com/billing/payment-methods.md): Supported payment methods
- [Recharge by invoice (purchase order)](https://support.simbase.com/billing/payment-methods/recharge-by-invoice-purchase-order.md): Recharge your account balance via an invoice or purchase order.
- [Account Management](https://support.simbase.com/account-management.md)
- [Users](https://support.simbase.com/account-management/users.md)
- [Balance](https://support.simbase.com/account-management/balance.md)
- [Device Configuration](https://support.simbase.com/device-configuration.md)
- [Compatibility Check](https://support.simbase.com/device-configuration/compatibility-check.md)
- [Fritz!Box](https://support.simbase.com/device-configuration/fritz-box.md)
- [Teltonika TRB140](https://support.simbase.com/device-configuration/teltonika-trb140.md)
- [Teltonika RUT 240/241](https://support.simbase.com/device-configuration/teltonika-rut-240-241.md)
- [GL.iNet GL-X300B/Collie](https://support.simbase.com/device-configuration/gl.inet-gl-x300b-collie.md)
- [API](https://support.simbase.com/api.md)
- [Webhooks](https://support.simbase.com/webhooks.md)
- [Private Networks](https://support.simbase.com/private-networks.md): A Private Network (PN) is a virtual network dedicated to your Simbase account. It is logically isolated from other private networks in the Simbase mobile Core
- [Open VPN](https://support.simbase.com/private-networks/open-vpn.md): OpenVPN is a secure and flexible VPN solution for incidental remote access and device configuration.
- [IPSec](https://support.simbase.com/private-networks/ipsec.md): IPSec is a secure and flexible VPN solution for bi-directional data connections between your private network and an on-premises or cloud environment.
- [Optimizing Device Configuration](https://support.simbase.com/optimizing-device-configuration.md)
- [Simbase Usage Guard Toolkit (DIY)](https://support.simbase.com/simbase-usage-guard-toolkit-diy.md): Automatically disable SIM cards when they exceed your usage threshold, using our API and Make.com
- [Migrating to our new public IP service](https://support.simbase.com/migrating-to-our-new-public-ip-service.md)
- [Migrating to your new Private Network](https://support.simbase.com/migrating-to-your-new-private-network.md)
- [Migrating to Simbase](https://support.simbase.com/migrating-to-simbase.md): This page explains how to move your Olivia Wireless account and SIMs to Simbase


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