How do I set up the APN?

An APN (Access Point Name) is a configuration setting on a mobile device that tells the device how to connect to a cellular network.

The Simbase SIM cards can work with any device that is not locked to a carrier. You need to set the APN in the device settings to establish a data connection. The APN allows your device to set up a secure connection between the mobile network and the internet. Our default APN is simbase, which has its internet breakout in the US.

Should you require a private APN, or an APN that offers a local breakout, please contact our Sales team via [e-mail] for further details.

Start with your device powered off. Then insert the Simbase SIM into your device and power your device on. Now you can configure your device.

There are multiple ways to set up the APN:

1. Setting up via settings

2. Setting up via SMS

3. Setting up using AT commands

General

Within the network settings of the device find Access Point Name (APN) settings and select the following:

APN: simbase

APN username: (leave empty)

APN password: (leave empty)

IP Address: Dynamic (using DHCP)

Data Roaming: Enabled

iPhone

Go to 'Settings' > 'Cellular' > 'Cellular Data Options'.

Enable 'Data roaming' and go back to 'Cellular'.

Click 'Cellular Data Network'.

Enter simbase in both APN fields.

After, your APN is set up.

Keep in mind, after updating your iOS, you might need to re-configure these settings.

Android

To make our SIM cards work in all situations you need to create 2 APN profiles in your device. Based on the type of SIM you have, please follow the below instructions:

For SIM cards with an ICCID starting with: 89103*****:

1. Go to 'Settings' -> 'Connections' -> 'Mobile networks'.

2. Click on 'Data roaming' to enable it.

3. Click 'Access Point Names' -> 'Add' or ‘+’ and enter the detail below:

   • Name: Simbase profile 1

   • APN: simbase

   • MCC: 234

   • MNC: 10

   • Leave the rest to default and hit 'Save'.

4. Add a second profile by clicking the + again.

   • Name: Simbase profile 2

   • APN: simbase

   • MCC: 240

   • MNC: 07

   • Leave the rest to default and hit 'Save'.

5. Delete all the other profiles. You should only see:

   • Simbase profile 1

   • Simbase profile 2

For SIM cards with an ICCID starting with: 89445*****:

1. Go to 'Settings' -> 'Connections' -> 'Mobile networks'.

2. Click on 'Data roaming' to enable it.

3. Click 'Access Point Names' -> 'Add' or ‘+’ and enter the detail below:

   • Name: Simbase profile 1

   • APN: simbase

   • MCC: 204

   • MNC: 04

   • Leave the rest to default and hit 'Save'.

4. Add a second profile by clicking the + again.

   • Name: Simbase profile 2

   • APN: simbase

   • MCC: 234

   • MNC: 58

   • Leave the rest to default and hit 'Save'.

5. Delete all the other profiles. You should only see:

   • Simbase profile 1

   • Simbase profile 2

Due to the wide range of Android devices and versions available, the steps may vary slightly, but should remain largely consistent. In certain instances, it may be necessary to manually input the MCC and MNC codes that correspond to your desired country and carrier. To identify the appropriate codes for your specific use case, please consult the following resource by clicking here.

AT commands

Some devices allow using AT commands to set up APN.

In order to understand how that can be achieved, please refer to your device manual.

The following commands need to be sent to the device:

AT+CGDCONT=1,"IP","simbase"

OK

Please consult the manual of your hardware

SMS

Some devices (GPS trackers) require the APN to be set via an SMS. Please consult the documentation of your device for the exact command.

APN: simbase

APN username: (leave empty)

APN password: (leave empty)

IP Address: Dynamic (using DHCP)

Data Roaming: Enabled

Read more about APN's here.